- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Excellent service "as usual" Highly recommend to everyone needing quality and reliable vehicle maintenance and/or repairs !!
I recently had major work done to my car at Jackson Auto Worx and I am sad to be moving from the area and losing the services of Jackson. These guys are top notch technicians, extremely professional and do exactly what they say at the quoted price. They're competent and honest. And, They're NY Yankee fans...a real plus!! They're simply the best and I will miss doing business with them. Thanks guys.
As always I am so pleased with your work. My car drives like new, and I feel so much safer. I have definitely had more than my share of experience with car repairs and I have never liked or trusted any mechanic, until I started coming to you. Not only do you provide escort service to and from your business but you are the only auto repair shop I have been to that will provide a loaner car for free! You are very knowledgeable, honest and trustworthy, and I will highly recommend you to all of my friends and acquaintances.